FAQS

Getting your FREE Good Points Card

Who can get a card?

Criteria for obtaining a Good Points Reward Card is one card per person, must be at least 16 years of age, with a valid and current state issued photo ID. Cards are assigned for personal use only. Not for commercial, business, organization, or tax-exempt use.

 

Where do I go?

See a cashier at any of our Goodwill Industries of Michiana Retail Stores

 

What’s needed?

Cashiers will need a valid picture ID, phone number, & email address

 

Why?

Valuable Loyalty Rewards are earned using these cards and if it’s ever lost or stolen, having a valid picture ID ensures we properly replace it to the correct Loyalty Reward owner.

 

Why Email Address?

Check Loyalty Account balance and/or membership expiration date only when a valid email address is entered on the customer’s account profile (see Checking your Balance)

This also reducing our use of paper and have better, faster communication with our customers.  Goodwill Industries of Michiana, Inc. will notify customers of special sales and events via email and we will not sell or give customer information to entities outside of our organization.

*Items that do not qualify include Goodwill Gift Cards, Goodwill Boutique purchases, Monetary Donations, any Goodwill Online retail presence, and may include other items deemed unacceptable by Goodwill store management. Visit Rules, Terms, and Conditions for additional information. Goodwill Industries of Michiana, Inc. reserves the right to change the terms and conditions of the Good Point Reward Card Program without notice and can limit, refuse, and/or revoke card holder privileges without notice.

Your Loyalty Rewards

How do I earn Loyalty Rewards and how do they work?

Good Points card holders earn 2.5% Loyalty Points on qualifying* purchases. Loyalty Points convert to Loyalty Dollars once the accrual reaches one Loyalty Dollar ($1 Loyalty Dollar). Customers earn rewards through the accumulation of Loyalty Points, with Loyalty Rewards appearing in their account in dollar increments.

How/When can I use my Loyalty Rewards?

Rewards can be used for up to 25% of qualifying* purchases on a subtotaled purchase of $10 or more (after discounts & pre-tax).

 Will I ever lose my Loyalty Dollar Rewards and if so, when?

Card holders retain their Loyalty Dollar Rewards if their Good Points card is used for purchases at least one time every 59 days, with Loyalty Reward Balance expiring on the first day of the month if no purchases are made within the last 60 days

Can I return items I purchased when I used my Good Points card?

Yes.  A customer’s Good Points card is scanned for a return so that Loyalty Rewards gained from a purchase may be removed.  For more details see Return Policy

 *Items that do not qualify include Goodwill Gift Cards, Goodwill Boutique purchases, Monetary Donations, any Goodwill Online retail presence, and may include other items deemed unacceptable by Goodwill store management. Visit Rules, Terms, and Conditions for additional information. Goodwill Industries of Michiana, Inc. reserves the right to change the terms and conditions of the Good Point Reward Card Program without notice and can limit, refuse, and/or revoke card holder privileges without notice.

Feature Benefits

I’m an MGB Member.  What happened to my monthly $5 Loyalty Dollars I was receiving into my Good Points account?

In May 2017, customers that had an active MGB membership loaded onto a Good Points card should have received a letter in the mail that outlined the changes to this Feature Benefit.  If you would like to talk to someone about this, please contact the Loyalty Program Department at 574-472-7300 x7626.

 

How do Double Points work and is it just for MGB Members?

“Double Points” means customers receive twice as many points as normal for their purchases. Active MGB members are the only customers that receive this benefit every day.

I think I’m an MGB Member but I don’t know.  How can I find out?

You can find out by visiting Checking your Card Balance If your account shows an expiration date, that means you’re an MGB Member!

I don’t remember the expiration date for my MGB Membership, how do I find out?

You can find out by visiting Checking your Card Balance.

Please note that MGB Membership renewals can only be done within a 30-day period prior to the member’s existing expiration date.  Attempting to renew prior to that period will not extend a member’s expiration date and any money paid towards an early renewal will be considered a donation to Goodwill Industries of Michiana, Inc.

My MGB Membership expired and I didn’t renew it immediately, can I do that now?

Right now, we are not renewing Memberships that have been expired for 30 days or longer.

I paid $5 to become an MGB Member but I heard that the cards are free, I don’t understand why I had to pay for mine?

Good Points cards are free to everyone who meets the criteria.  In the past, people could choose to purchase a $5 MGB Membership which was attached as a Feature Benefit on their free Good Points card.

I am an active MGB Member but I know my membership is about to expire, can I renew it?

Right now, we are allowing active MGB Members to renew their existing membership for a $5 fee that is paid at the register in one of our retail stores.

Please note that MGB Membership renewals can only be done within a 30-day period prior to the member’s existing expiration date.  Attempting to renew prior to that period will not extend a member’s expiration date and any money paid towards an early renewal will be considered a donation to Goodwill Industries of Michiana, Inc.

I’m a senior citizen, what benefits do I receive from being a Good Points card holder?

Good Points Reward card holders who are age 55+ and provide valid ID with birth date receive 10% off their everyday purchases plus have two 50% Off Senior Citizen Sale days every month!

Do you have any discounts for active or retired military personnel?

YES! Card holders who provide a valid Military ID receive 10% off their everyday purchases and permanently retain their discount benefit.

Do you have any discounts for students?

YES! Card holders who are 16-19 years old automatically receive the Student discount. (please show Student ID to cashier) & card holders who are students age 19 years or older can show an active student ID every year to renew their “Student” status for discounts.

I get an everyday 10% discount when I use my card, does that mean I will get 60% off if I shop during a 50% Off Good Points Sale?

No, all card holders receive a 50% discount during our 50% Off Good Points Sales.

*Items that do not qualify include Goodwill Gift Cards, Goodwill Boutique purchases, Monetary Donations, any Goodwill Online retail presence, and may include other items deemed unacceptable by Goodwill store management. Visit Rules, Terms, and Conditions for additional information. Goodwill Industries of Michiana, Inc. reserves the right to change the terms and conditions of the Good Point Reward Card Program without notice and can limit, refuse, and/or revoke card holder privileges without notice.

Other Random but “Good” Goodwill FAQs

Does Goodwill sell Gift Cards?

We sure do and our Goodwill Gift cards make great presents for die-hard bargain shoppers!  Purchase one at any of our stores.

What type of payment does Goodwill Accept?

Goodwill Industries of Michiana Retail Stores accept Cash, MasterCard, Visa, and Discover.  No matter how you pay, if you have one of the following Goodwill cards in your wallet, you’ll want to keep track of how much you have!  Register your Gift Card, Goody Bucks card, and your Good Points Reward card to check available balances here.

*Items that do not qualify include Goodwill Gift Cards, Goodwill Boutique purchases, Monetary Donations, any Goodwill Online retail presence, and may include other items deemed unacceptable by Goodwill store management. Visit Rules, Terms, and Conditions for additional information. Goodwill Industries of Michiana, Inc. reserves the right to change the terms and conditions of the Good Point Reward Card Program without notice and can limit, refuse, and/or revoke card holder privileges without notice.

Checking your Card Balance

It’s easy!

Click this link to register your Good Points Reward Card, a Goodwill Gift Card, and/or Goody Bucks card.  Once registered you’ll be able to check card(s) and Loyalty Reward balances and if applicable, check your MGB Membership expiration date!

Follow a few simple steps.  Once registered, customer will be sent confirmation link allowing access to Loyalty Account information.

 

What do I need?

Customers will need to provide an email address for their Loyalty Account. That can be done at a Goodwill Retail Store or by email through this Contact Goodwill link.

Customers will also need the number of their Good Points Reward card (on back of card)

Get help logging into your Loyalty Rewards account on

YouTube or download our free HOW-TO guide HERE

Help on YouTube

HOW-TO guide

*Items that do not qualify include Goodwill Gift Cards, Goodwill Boutique purchases, Monetary Donations, any Goodwill Online retail presence, and may include other items deemed unacceptable by Goodwill store management. Visit Rules, Terms, and Conditions for additional information. Goodwill Industries of Michiana, Inc. reserves the right to change the terms and conditions of the Good Point Reward Card Program without notice and can limit, refuse, and/or revoke card holder privileges without notice.