There's always something good
When you shop Goodwill, you’re not just getting an amazing deal, you’re giving back to the community.
Goodwill Industries
When it comes to offering you the greatest selection of merchandise, our stores are our priority. We make sure they are stocked with the things you’re looking for and the treasures you never expected. Sometimes we find ourselves with too much of one item or something so unique that it might not sell in your local store. We box up those items and send them in so they can be listed with one of our online sellers. To inquire about your order or contact our E-Commerce team, call 574-472-7323.
Please note our address change for Ecommerce pick-up. We are now located at 2721 Kenwood Ave, South Bend, IN 46628.
Good Points Rewards
If you like our sales, you will love our Good Points rewards! A Good Points loyalty account is required for a discount but membership is free and gives you insider savings at the Goodwill stores you love. Just stop by a store location to get signed up, you can even register online.
Good Points members get 50% off on select days and earn Loyalty Points for every penny spent (pretax, after discounts) on qualifying purchases. *
You can even add one or more Feature Benefits to unlock additional discounts and exclusive sales.
Loyalty Reward Points and Coupons
Earning A Coupon
Good Points® Loyalty Rewards are earned on purchases subtotaled after discount and pre-tax, only for qualifying items which exclude gift cards, Goodwill Online Retail Items, monetary donations, & any item Goodwill management deems unacceptable.
Coupon Rewards**
1 penny spent = 1 reward point earned
20,000 points accrued = $5 coupon issuance (see Coupon Notification for further details)
Using A Coupon
For each $5 coupon used, customers must have a $20 minimum purchase (subtotaled after discount and pre-tax).
Good Points® Loyalty Coupons are redeemable only in-store and only on donated goods. New goods are excluded.
Coupons automatically expire 30 days from issue, are one-time use, and cannot be re-issued.
Coupon Examples:
Customers may use multiple coupons but purchase minimum must be $20* per $5 coupon
Examples of a purchase (after discount, pre-tax subtotal):
- Customer purchase is $15 donated goods & $5 new goods, cannot use coupon
- Customer purchase is $20 donated goods, can use coupon
- Customer purchase is $50 donated items, can use two $5 coupons
Coupon Notification
Each morning, customers with an email address attached to their loyalty account, and who have a new coupon available, will receive an email.
Customers that do not have an email address on their loyalty account will not be notified but can see & use their coupon(s) at checkout.
*Good Points® Loyalty Rewards are earned after discount, pre-tax on qualifying items which exclude gift cards, Goodwill Boutique, Goodwill Online Retail Items, monetary donations, & any item Goodwill management deems unacceptable. Good Points® Loyalty Coupons are redeemable only in-store and only on donated goods.
**MGB members earn double points for each purchase 1 penny = 2 reward points
Goodwill Industries
Shopping FAQ & Feature Benefits
Of course! Seniors who are 55+ and have their birth date listed on their Good Points Rewards account receive 50% Off on Senior Citizen Sale Days each month and will receive 10% off their purchase every day.
Yes! We appreciate your service to our country and appreciate those who educate our future leaders! Good Points Rewards members with a valid military ID can receive 10% off their purchase every day. Good Points Rewards members who provide their valid student or teaching ID can receive 10% off their purchase every day.
While most resale organizations do not offer a return policy, Goodwill understands that sometimes an item or two may need to be taken back.
Our In-Store Credit Policy, which is outlined below, is subject to change without notice. Goodwill Industries of Michiana has the right to refuse a return on any item or items deemed unacceptable by management and can only accept items from purchases made in our territory locations listed here.
In-Store Credit Policy
- In-store credit is available only to Good Points loyalty account customers and must be identified prior to receiving in-store credit
- Furniture is NOT returnable
- Electrical must be returned within 7 days of purchase
- In-Store Credit Only * NO CASH REFUNDS *
In-Store Credit FAQ
- We will gladly issue In-Store Credit withing 30 days for items purchased from GWIM inventory when accompanied with a receipt, tags attached & in the same condition which it was originally sold. (Loyalty acct & ID Required)
- Credit slip is valid for 30 days
- $300 In-store credit maximum is allowed within a 12-consecutive month period
NOTE: All sales are final at Goodwill’s Outlet Store and our return policy does not apply to items purchased at stores outside of Goodwill Industries of Michiana’s region. All Goodwill agencies are independent nonprofit organizations with distinct policies; therefore, we’re unable to accept returns from purchases made in other parts of the state or country.
Rules, Terms and Conditions
Goodwill Industries of Michiana, Inc. works hard to serve our customers, employees, and clients while carrying out our Mission effectively and efficiently. There may be times when we need to change, update, or add to an existing policy therefore we reserve the right to change the rules, terms, and conditions of our Loyalty Program without notice. This can include limiting, refusing, and/or revoking Loyalty Member privileges without notice. Please take the time understand the following details regarding our Loyalty Program.
- Customers must be a Good Points Rewards Member to earn Loyalty Rewards
- Good Points Rewards Membership is free! To receive full membership benefits, customers must provide proof of identity, including name, mailing address, date of birth, phone, and email address
- On purchases of qualifying items*, customers earn loyalty points. One penny spent = 1 loyalty point earned**. Once loyalty points reach 20,000, customer will receive a $5 Loyalty Coupon, which is good for 30 days at any Goodwill Industries of Michiana store location. Click for more info about Earning & Spending Loyalty Rewards
- Each $5 Loyalty Coupon issued can be used for every $20 of qualifying items* and multiple coupons may be used during one purchase.
- Loyalty Coupons expire 30 days from issue date.
- Only one personal Loyalty Account per customer is allowed. If customer obtains or attempts to obtain more than one account, they will be subject to immediate loss of all Good Points Rewards and Goodwill Industries of Michiana, Inc. membership privileges, discounts, and/or coupons.
- Good Points Rewards earned by customers may be subject to tax liability including disclosure connected with the receipt or use of Good Points Rewards and are the sole responsibility of the participating customer
- Goodwill Industries of Michiana has sole discretion to interpret and apply the Loyalty Program rules, terms, and conditions
- Goodwill Industries of Michiana may amend Loyalty Program rules, terms, and conditions at any time without notice
- Customers using the Good Points Rewards Program implicitly consent to these rules, terms, and conditions which includes permission for Goodwill Industries to possess and process their personal data – Please visit our Privacy page for more information concerning how Goodwill Industries protects our customer’s privacy
*Good Points® Loyalty Rewards are earned after discount, pre-tax on qualifying items which exclude gift cards, Goodwill Boutique, Goodwill Online Retail Items, monetary donations, & any item Goodwill management deems unacceptable. Good Points® Loyalty Coupons are redeemable only in-store and only on donated goods.
**MGB members earn double points for each purchase 1 penny = 2 reward points